Hi, I would like to let you know that I appreciate the work Alejandro does for my condo unit. I moved here a little over a year ago and I soon realized I had roach problem. My condo is between 2 units that request to not be treated. When sprayed the issue disappeared for a couple of weeks, but would return. I had a different tech at that time. He did not speak English so there was a communication barrier. I actually started working from home to ensure the service was being done correctly. One day he did not show up and I went looking for him. It was then that I encountered Alejandro. Within 3 months my problem was completely gone. He understood my dismay as I also started treating in between the monthly service and nothing was working. He could see I kept my unit clean and therefore that was not an issue. I cannot say enough about his care for this customer. I will be forever grateful for his care, He deserves a raise because you do not want to lose this employee! I only gave a 4 star because the previous tech just did not seem to care. But Alejandro changed that experience for me.